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Shipping & Handling Information
Standard Ground Shipments:
Please Note: You can not choose ground for Vaccine or Refrigerated items
All ground shipments are usually placed the same day if ordered before 2 pm Eastern Standard Time. Ground shipments take between 3-7 business days once our order has been received and processed. It is our goal to be quick in expediting your order and waste no time in shipping orders placed. Ground shipping rates are automatically calculated for you at check out with our shopping cart software.
We ship all vaccines and refrigerated items Monday thru Wednesday and will process such orders the same day if order receipt is received before 2 pm EST. You must choose Vaccine shipping at check out when processing your shipment. All cold shipped items arrive in two days. All shipments are cooler packed with ice packs to insure your order arrives under safe conditions. If your order is placed on weekend or Thursday or Friday, your order will promptly ship Monday afternoon for Wednesday delivery. All items that are cold shipped are properly marked on each item throughout the store. If you do not choose vaccine shipping at check out, your order will be placed on hold until we can talk with you personally on the phone.
FOBâ€” Items shipped directly from the factory, which are noted as Freight-On-Board (FOB), are billed an additional cost for shipping and handling. FOB shipping charges may depend on destination as well as weight. Please allow additional time for delivery. As FOB items are billed by destination we will contact you via phone with your final shipping charges. Upon your approval the order will be released for shipment and your items will be promptly shipped from the factory. Factory Direct shipping means you save at retail; therefore, we work very hard with our manufactures for prompt and expedited shipping times.
All in-stock merchandise will normally ship same day if order is received before 2 pm eastern standard time. Shipments will arrive within 2 standard business days upon receipt of your order. Holidays and Weekends are not counted as business days. 2ND Day is automatically calculated when chosen at check out.